Oracle NetSuite has tirelessly helped businesses boost their operations and grow for the past 25 years by providing an integrated system. With more than 40,000 customers using the software in over 219 countries, today we are here to share the success story of food delivery leader and local commerce platform of the U.S. – DoorDash.
DoorDash which was established in 2013, is known for building consumer products and services in order to help businesses grow, innovate and reach a larger customer base. In 2015, it chose NetSuite to support its growing operations. Be it automation in business processes, accuracy in reporting and analysis, scaling the operations, adding new subscription business models or executing a successful IPO; NetSuite has been a strong pillar to DoorDash throughout the processes. The company has now expanded to include emerging retail categories like grocery, convenience and retail delivery. Today, the company is known as the #1 food delivery partner in the U.S.
DoorDash has leveraged the services of NetSuite in the following ways
- Adapt and scale the core operations to support rapid growth.
- Optimized the financial processes by helping in financial planning, budgeting, reconciliation and accurate bookkeeping, which led to a very successful Initial Public Offering (IPO).
- The Learning and Support Services of NetSuite has helped DoorDash to maximize the investment the benefits of in NetSuite through regular technical support. The business has been able to smoothly overcome the business challenges.
The Chief accounting officer of DoorDash, Gordon Lee pointed out that NetSuite is a scalable and flexible platform which had helped the startup in becoming a trusted company by public. It has supported the company in major acquisitions, delivering new subscriptions and scaled the business to reach tens of thousands of customers around the world. NetSuite has been a valuable partner through each stage of business growth for DoorDash.
Evan Goldberg, the founder and executive vice president of Oracle NetSuite said- “We’re incredibly proud of supporting DoorDash’s journey to become the number one food delivery operator in the United States”. During his keynote at SuiteWorld 2024 he mentioned, “We look forward to continuing our partnership with the DoorDash team as they unlock even more success, and we’ll work to ensure their core business processes evolve with changing customer demands so they can grow efficiently.”
With the help of NetSuite, DoorDash is now serving more than 37 million active users across 30 countries by taking advantage of integrated business system. This is continuously helping the company move closer to its mission to empower local economies. Today, DoorDash connects more than 500,000 local businesses with consumers on its Marketplace along with two million Dasher who are able to earn through this platform.
